Wave Pad Editor
This editor is used to edit audio files. It can make a high pitch voice low pitch, a clear voice filled with echo, a soft voice amplified and vice versa. It can also help put a pause in between the audio file. It was definitely fun trying out all the editing tools. Below is a picture of how the editor looks like at work.
Once I was done learning about the editor, I had another task in line...
This a is telephony system that provides sophisticated features. In other words its like a virtual receptionist. I was asked to create a system that was able to have the sophisticated features linked to my handphone. The features were such as:-
"Thank you for calling Dare BPO. Please press 1 for english, press 2 for bahasa melayu. For Valerie please press 1, for Ali please press 2, please press # to repeat"
In order to create that virtual PBX, I learnt more about Text-to-Speech(TTS) and Speech-to-Text(STT). TTS is a converter of text to audio while STT is a converter of audio to text. To enable the sophisticated features to work, I uploaded my wave files from TTS converters to my company's interface. Taa-daa! My handphone now has a "virtual receptionist". To call me and listen to my "receptionist" dial
I was given a demo account for my company's product. I had to try all the services provided - fax, sms, call, email and online reminder. The next day I was asked to create a user manual for my company. This really made me sure that I definitely know what services my company is providing to our customers.
so thats how my week 1 went....
-thanks faithful listener-